Customer Service Representative Intern

As a customer support representative your primary function is to provide commercial support for portfolio of customers type of project business. Responsible for order management and interfacing with customers and internal parties via email, phone, chat and case management tool.

• Handles inquiries via chat and email from customer and/or internal parties

• Order management: order entry, price checking, order clearing compliant with Eaton's policies

• Complaint handling - Support team with billing responsibilities

• Resolves problems by applying established policies, procedures & tactics and using pro-active communication across internal network of multiple product lines.